Effective Date: October 14, 2025
Last Updated: October 14, 2025

This Privacy Policy describes how M-tex Systems (“Company,” “we,” “us,” or “our”) collects, uses, and discloses personal information obtained through our website and online printing services. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your information as described herein.

We may collect and process the following categories of information:

a. Personal Information:

• Full name, email address, telephone number, and billing and shipping addresses.
   
• Account credentials (if applicable).
   

b. Payment Information:

• Payment card details and billing information processed securely through third-party payment gateways.
   
• M-tex Systems does not store complete credit or debit card numbers on its servers.
   

c. Uploaded Materials:

• Digital files, designs, images, text, or artwork you submit for printing or customization.
   
• Such files are used exclusively for order fulfillment and stored only as necessary to complete the requested services.
   

d. Technical and Usage Data:

• IP address, browser type, device identifiers, and usage data collected through cookies and analytics tools to enhance website functionality and user experience.
   

We process collected information for the following legitimate business purposes:

• To process, produce, and deliver customer orders.
   
• To communicate with you regarding orders, inquiries, and support requests.
   
• To improve our services, website functionality, and customer experience.
   
• To send promotional or informational emails, subject to your consent.
   
• To comply with legal obligations, resolve disputes, and enforce our agreements.
   

Where applicable, we rely on one or more of the following legal bases to process personal data:

• The performance of a contract with you.
   
• Compliance with legal obligations.
   
• Legitimate business interests, such as improving our services.
   
• Your consent (for marketing or optional communications).
   

M-tex Systems implements commercially reasonable technical and organizational measures to protect personal information against loss, unauthorized access, misuse, alteration, or disclosure.

These measures include:

• Secure Socket Layer (SSL) encryption for online transactions.
   
• Restricted employee access to customer data.
   
• Regular system monitoring and data protection reviews.
   

However, please note that no electronic transmission or storage method is entirely secure. We cannot guarantee absolute data security.

We may share your personal data only as necessary for legitimate business purposes, including:

• Payment Processors: To securely process online transactions.
   
• Shipping Carriers: To deliver completed orders.
   
• Service Providers: For hosting, email delivery, analytics, or customer service support.
   

All third parties receiving your information are required by contract to maintain its confidentiality and use it solely for the purpose of providing services to M-tex Systems.

We do not sell, rent, or trade personal information to third parties.

Our website uses cookies and similar technologies to personalize content, remember user preferences, and analyze traffic. You may modify your browser settings to reject cookies; however, doing so may limit certain site functionalities.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with applicable legal requirements, or resolve disputes.

Uploaded design files are deleted after order completion unless you request that we retain them for future reorders.

Subject to applicable law, you may have the following rights regarding your personal data:

• Access – Request a copy of the personal information we hold about you.
   
• Correction – Request that inaccurate or incomplete data be updated.
   
• Deletion – Request the erasure of your personal information.
   
• Restriction or Objection – Limit or object to our processing activities.
   
• Data Portability – Request a copy of your data in a commonly used format.
   

To exercise these rights, please contact us at btextrailers@gmail.com. We will respond within a reasonable time frame as required by applicable privacy laws.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from minors. If you believe that a child has provided us with personal data, please contact us so that we may promptly delete it.

M-tex Systems reserves the right to amend or update this Privacy Policy at any time. Any revisions will be posted on this page with the updated effective date. We encourage users to review this policy periodically to remain informed of any changes.

For questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

M-tex Systems
📧 btextrailers@gmail.com
📍5050 E State Hwy 114, Rhome, TX 76078